Clean room, friendly staff, the hot breakfast they served was pretty good and the indoor swimming pool was a nice touch that added to the overall experience.

All good.

We had a great time enjoying the warm pool and relaxing in the sun terrace after a fun day exploring. The free breakfast was pretty tasty, which made mornings a lot easier. Just a heads up, there was a bit of noise from some guests during breakfast, but it didn’t ruin our stay! 🏖️

The breakfast exceeded my expectations. The staff were genuinely friendly and always ready to assist.

Parking could have been better organized.

The hotel is well-located, surrounded by various shopping options and dining places. The cleanliness of the facilities was impressive, making our stay more enjoyable.

However, the lack of a warm welcome from most staff was noticeable.

The stay exceeded my expectations. The staff was friendly and attentive. The room was spacious and clean. Breakfast had a great variety. The location was convenient for local attractions. ☕

The front desk staff went above and beyond during check-in, providing an unexpected room upgrade and demonstrating exceptional friendliness after a long drive. The cleanliness of the room was impressive, and the seasonal vegetables served at breakfast were a delightful touch. However, noise from neighboring rooms was a noticeable distraction at times, impacting overall comfort.

The stay was enjoyable and exceeded expectations. The room was spacious and very clean, which made it quite comforting after a day of exploring local attractions. The staff were helpful, especially during breakfast. they made sure everything was well-stocked and fresh. We appreciated the calm atmosphere of the hotel, which contributed to a restful experience.

The queen room was clean and the breakfast was bangin'! The free public bus ticket was a rad bonus—perfect for hitting the falls without spending a dime. Plus, the staff was super friendly and helpful, making our stay feel like home.

The bathroom was an absolute slip hazard, and boy, that strong odor in the room was unpleasant! The check-in process took forever, and while I appreciated the staff's patience, it was a bummer that the pool door wouldn't budge.

my family and i stayed here for a christmas party, and it truly exceeded our expectations compared to our last visit to Niagara Falls. the friendly staff and comfortable king room made our stay very enjoyable. breakfast included freshly baked pastries and delicious coffee, setting the right tone for our mornings.

pool was closed during our stay

The Holiday Inn Express & Suites Niagara Falls had a lovely, inviting atmosphere, with clean and spacious rooms. The staff were exceptionally attentive, and I appreciated the effort they made to ensure our comfort during our stay.

Improved accessibility features for seniors would help.

This place suits me perfectly! With amenities like free wi-fi, a fitness center, and express check-in, it meets all my needs. The staff even helped me plan my evening on my first stay. Highly recommend for a great experience!

Comfortable Stay with Room for Improvement

Our group enjoyed the spacious suite, perfect for relaxing after long days. The complimentary breakfast was a highlight, offering plenty of options. However, the hotel needs some updates as furniture appeared worn. I recommend checking room cleanliness upon arrival to ensure a comfortable stay.

i recently stayed at a holiday inn express in niagara falls and had a fantastic experience. the staff were incredibly friendly, and the room was spacious and comfortable, much better than my previous stays in the area. the breakfast offered a great selection, including freshly baked pastries and hot coffee, which made for a delightful start to each day.

the pool area was very slippery.

i had a wonderful stay at holiday inn express. the location was perfect, being close to my family's house, which made visiting so easy. we requested a quiet room and got just that. it was super peaceful! shoutout to the staff, especially during breakfast—they were very friendly. a real highlight was how clean everything felt every time we returned to our room.

totally recommend

We were in Niagara Falls to explore the attractions and needed a convenient place to stay. The staff here made our mornings brighter with their friendly demeanor during breakfast, which featured a great variety including freshly baked pastries. The room was spacious and clean, allowing our family to feel comfortable after a day out. Overall, it met our needs nicely, and we appreciated the easy access to local attractions.